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​For preorders made via our online shop, we'll send you an email confirmation after we receive your preorder.
When the item is ready to ship, we’ll send you another email to ask you to complete the purchase.
We advise you to complete the purchase within 14 days from the date of the email, failing which your preorder will be deemed cancelled by you.

Preorder fulfilment typically starts 3 months from time of preorder, but may take longer. We're not liable for delays.
As we ship in batches, some customers will receive their items earlier than others.

Preorder Cancellation

You may choose to cancel your preorder at any time.
For preorders cancelled by you, we charge a 6% re-stocking fee and this will be deducted from the refund to you.
Alternatively, to avoid the re-stocking fee you can ask for a store credit equal to the amount you paid.